Name: Steve McCurry ICONS in Lisbon: A Photography Exhibit
Start: 2022-08-03T13:00:00 GMT+0100
End: 2022-08-03T13:00:00 GMT+0100
Location: Cordoaria Nacional

Question 1

What can I expect from Steve McCurry. ICONS?

Accepted Answer

Experience the best photos from Steve McCurry, an award winning and well renowned photographer that has traveled the world to capture moments across cultures and traditions.

Question 2

Where is the experience located?

Accepted Answer

The event will take place at Cordoaria Nacional, in the space called Cocha. Cordoaria Nacional in Belém, along the Tejo river, and with easy access by train and bus.
The Cordoaria Nacional was created by Marquês de Pombal in 1771 by decree and was built in the second half of the 18th century. It was intended for the production of ropes, cables, sails and other equipment for ships. Over the time, the building has been the object of several interventions due to the fires of the 19th and 20th centuries as well as the need to install more modern services. The Cordoaria Nacional is considered one of the most remarkable examples of 18th century industrial architecture, being classified as a National Monument.

Question 3

Does the experience take place in an indoor or outdoor venue?

Accepted Answer

The exhibition will be held in an indoor venue.

Question 4

How long does the experience last?

Accepted Answer

The visit will take around 60 minutes.

Question 5

Is there air conditioning?

Accepted Answer

No.

Question 6

Is the experience accessible for deaf people?

Accepted Answer

Yes, however the audioguides don’t have subtitles.

Question 7

What accessibility options do we have for someone visually impaired?

Accepted Answer

It will be difficult to enjoy the photo exhibition but there are audio files for people to scan a QR code and listen to.

Question 8

Will there be strobe lights?

Accepted Answer

No.

Question 9

Will food and beverage be available on site for purchase?

Accepted Answer

No.

Question 10

Can I take photos or record the exhibition?

Accepted Answer

Photographs and videos are allowed.

Question 11

Is there seating available around the exhibition?

Accepted Answer

No.

Question 12

Will restrooms be available on site?

Accepted Answer

Yes.

Question 13

Is there a cloakroom available?

Accepted Answer

No. Baby trolleys are accepted but the venue is dark and you need to be careful with it. No suitcases are allowed in but people can leave them at the entrance, next to the box office.

Question 14

Do I need to wear a mask?

Accepted Answer

For the safety and comfort of everyone, masks are recommended within the experience for everyone.

Question 15

Do I need to arrive at the start of my scheduled session?

Accepted Answer

It is recommended that you arrive 10 minutes before the session time stated on your ticket.

Question 16

What happens if I arrive late?

Accepted Answer

Depending on the capacity at that time, you may need to wait until the next available slot.

Question 17

Can I bring animals?

Accepted Answer

No.

Question 18

Are service dogs allowed?

Accepted Answer

No.

Question 19

Is there an age requirement?

Accepted Answer

There is no age requirement, children under 3 years of age (inclusive) enter for free and minors should be accompanied by adults.

Question 20

Is there parking available?

Accepted Answer

There is no parking available onsite, however there is a small car park next to it which involves a parking fee and works on a first come first serve basis.

Question 21

What are the prohibited items at the experience?

Accepted Answer

Photography, alcohol, anything which may disturb the other patrons.

Question 22

Are wheelchairs available to rent?

Accepted Answer

No.

Question 23

Can I purchase a ticket at the event?

Accepted Answer

Yes you will be able to purchase onsite, however, we recommend purchasing in advance on our platform in order to guarantee availability during that time. Onsite tickets are only valid for that day and time.

Question 24

Where can I get tickets?

Accepted Answer

On the Fever App, available on Google Play and Apple Store
On the Fever website

Question 25

Can I pay with cash?

Accepted Answer

We do not accept cash, only card payments.

Question 26

Are refunds allowed? What is the exchange policy?

Accepted Answer

Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.

Question 27

Is there a Student and Senior (65+) discount?

Accepted Answer

Yes, you can purchase the discounted tickets on the fever website and will need to provide proof of documentation.

Question 28

Do I need to print my ticket?

Accepted Answer

No, your contactless tickets will be validated directly in the Fever App.

Question 29

Can I transfer my tickets to another person?

Accepted Answer

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Question 30

Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?

Accepted Answer

We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.

Question 31

What are the official sellers for this experience?

Accepted Answer

Official tickets for Steve McCurry. ICONS can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.

Question 32

Can I make a Group Booking?

Accepted Answer

We currently offer group bookings of between 6-40 people on our platform. If you would like to book for a group of 40+ people, please fill out this form to get in touch with your preferred attendance date and the size of your group..

Question 33

I can't find my ticket. What can I do?

Accepted Answer

You can find your ticket with the QR code in the Fever app, within the Tickets section. If you do not have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us

Question 34

Can I return/exchange an item purchased in the shop?

Accepted Answer

We do not allow returns/exchanges of the store items unless the item is faulty (this is applicable EU wide but only for onsite sales).

Group Bookings for the Steve McCurry ICONS exhibition in Lisbon

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